Communicating with Infringers

CHAPTER 10

The month or so after sending demand letters can be a stressful time because you are going to get phone calls and emails from people who aren’t particularly happy to have learned that you exist. However, communicating with infringers is part of the collection process. This chapter of Photo Repo details how to prepare yourself before taking calls and answering emails from copyright infringers. Topics include:

  • Justifying Your Demand Fee
  • Negotiating Settlement Fees